ABOUT US

Our Store

katyfurniture.shop is an online furniture and home-furnishings store created to help customers build comfortable, practical and visually coherent living spaces. We offer a curated range of furniture, lighting, storage solutions, bedroom pieces, dining furniture, occasional furniture and complementary home accessories. Our selection is intended for everyday homes, apartments, workspaces and hospitality-inspired interiors, with an emphasis on useful design, dependable materials and accessible styling.

We believe furniture should do more than occupy a room. It should support daily routines, make space easier to use and help a home feel personal. For that reason, we seek products that balance appearance, function, dimensions, care needs and value. Product availability, colours, finishes and construction details may vary by item, and the information displayed on each product page forms the primary description of that product.

Our Product Approach

Our catalogue may include both compact pieces and larger furniture requiring special handling. We aim to provide clear product descriptions, measurements, material information, colour guidance, assembly notes and care recommendations where supplied by the relevant manufacturer or supplier. Because screens, lighting conditions and natural material variation can affect appearance, small differences in colour, grain, texture or finish may occur. These variations are not automatically defects, particularly for wood, stone, rattan, leather, textiles and handcrafted surfaces.

Furniture for living rooms, bedrooms, dining spaces and home offices.

Lighting and decorative accessories designed to complement a wide range of interiors.

Storage and organisation products intended to make everyday spaces more functional.

Product information intended to help customers assess dimensions, access routes, assembly needs and suitability before ordering.

Quality, Sourcing and Product Safety

We work with commercial partners and suppliers to make products available through our online store. We expect products to be accurately described and appropriately packaged for transit. Where safety instructions, load limits, wall-fixing guidance or professional-installation requirements apply, customers should follow the instructions supplied with the product. Electrical products should be installed and used only in accordance with applicable instructions and local requirements; fixed electrical work should be performed by a suitably qualified professional.

For furniture that must be secured to a wall, customers are responsible for selecting fixings appropriate to the wall type and following anti-tip instructions. Packaging, fasteners and small components should be kept away from children. Product safety concerns should be reported promptly to info@katyfurniture.shop with the order number, product name, photographs and a description of the concern.

Shopping With Us

We aim to present pricing, availability and delivery estimates clearly. All orders receive free standard delivery, and the estimated delivery period is normally 15–20 calendar days after dispatch unless the product page or order communication states otherwise. Processing, carrier handovers, customs procedures, remote-area access and unusually large items may affect timing. Delivery estimates are not guarantees, but statutory consumer rights remain unaffected.

Before purchasing large furniture, customers should check product dimensions as well as doorways, staircases, lifts, corridors and the intended room. Unless expressly stated, delivery does not include assembly, installation, wall mounting, removal of packaging or disposal of old furniture.

Returns and Customer Care

We offer a voluntary 30-day return period subject to the Return and Refund Policy. Consumers in Germany may also have a statutory 14-day right of withdrawal for distance contracts, subject to legal exceptions. Our voluntary policy does not restrict mandatory rights concerning withdrawal, conformity, repair, replacement, price reduction or other remedies.

Customer support is available at info@katyfurniture.shop. To help us respond efficiently, messages should include the order number and a concise explanation of the request. For delivery damage or a suspected defect, photographs of the packaging, shipping label, affected area and complete item are especially useful. We aim to handle enquiries fairly, consistently and in accordance with applicable law.

Our Commitment

Our objective is straightforward: to make online furniture shopping clearer and more dependable. We value accurate information, respectful service and practical solutions. By continuing to improve our catalogue and customer processes, we hope to help customers in Germany create spaces that are comfortable, useful and distinctly their own.